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Oliver's care when you can't be there!

 

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Oliver's care 

when you can't be there!

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Oliver's Dog Boarding In Cornwall

 

TERMS AND CONDITIONS

 

Please read Oliver's Terms and Conditions before completing the Booking Form

The following Terms and Conditions are designed to ensure that your dog(s) will be happy, comfortable and safe during its stay.

1.I regret that I cannot take dogs that are aggressive, unneutered or generally out of control.

2. Where possible I prefer to meet new dogs before they board with Oliver's to ensure that they will be happy with other dogs. If this is not possible, I reserve the right to refuse to take any dog that appears to contravene item 1 above.

3. Your dog should be up to date with standard vaccinations. Vaccination for kennel cough is not necessary. Please bring the vaccination certificates with you when you arrive. Your dog must be free of fleas, ticks and worms and up to date with treatments.

4. In an emergency or if your dog becomes ill I will make every effort to contact you or your nominated emergency contact. However, your dog's best interests are paramount and I will take your dog to my vet, (Ellis Vets, Liskeard) for treatment. Any treatment given will be at the discretion of the vet, and payment will be your responsibility.

5. Please declare any ongoing or recurring medical problem that your dog may have and also any behavioural traits on the Dog Boarding Booking Form.

6. The dogs have access to a secure garden and are kept on leads for walks unless I have your express written permission on the Booking Form.

7. To minimise disruption to your dog's routine I will feed at their usual time and ask you to provide sufficient of his/her regular food to cover the duration of their stay. Please bring your dog(s) bed, collar, lead, food and medication if applicable.

8. Should any dog show aggressive tendencies to people or other dogs, or if it becomes uncontrollable, you or your nominated emergency contact will be informed by phone in order to rectify the problem.

9. You agree to be responsible for any additional charges, including but not limited to, payment for damage caused, vet fees and any additional food required. These charges must be paid on collection of the dog.

10. A 50% deposit is required to confirm a booking. The balance is due on departure. I accept cash or cheque. Please make cheques payable to Oliver's Dog Boarding.  Deposits are non-refundable.

11. If you have to cancel a booking, please let me know as soon as possible. Cancellation charges are:

11.1 More than 28 days before arrival - £50;

11.2 Less than 28 days before arrival - 50% of total cost;

11.3 24 hours or less before arrival - the full amount for the stay will be payable.

12. If for any reason your return is delayed, please let me know as soon as possible.

13. Your dog will be photographed during its stay with Oliver's.  These images may be used on our Website/Advertising/Google Pages etc unless you specifically request me not to do so.  Any such request will be noted on Oliver's Dog Boarding Form.


(c) Oliver's Dog Boarding In Cornwall 2010

 

 

olivers_logo.jpg Winner of The Pawesome Service Award 

The Pawesome Service Award celebrates amazing pet related businesses who strive to provide the best service for their customers and their pets.

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